Ipsum Utilities

Our Vision

Ipsum was formed by bringing together 4 successful owner-managed businesses, businesses that really know how to look after their customers. We’re continuing this proud heritage by placing customer service and the personal touch at the heart of everything we do.

To be widely recognised as the customer service leader in UK utility and infrastructure services. We are not complacent, and we know that great service does not happen by accident. In bringing our businesses together under the Ipsum name, we are committed to listening to our customers and working hard to ensure that our service is tailored to their individual needs.
Ipsum offer specialist solutions and we have smart systems, but we like to think that we are an easy organisation to do business with. After all, you pay someone else to help take your problems away - not make your life more complicated!

Our values are simple and straightforward, but don't think that lowers our level of service and commitment as our people live and breathe our values - and they are core to our success and our customers being happy. In essence, we focus on delivering our customer outcomes whilst providing excellent levels of ‘safety-minded service delivery’ which is backed-up by ‘exceeding customer service expectations’ that are hard rivalled.

Our Core Values

Uncompromising in our commitment to drive outstanding Health, Safety and Environmental performance.

Constant desire to truly add value, improvement, and innovation to our customers through our domain knowledge and experience.

The relationships between our company and our clients allows us to provide the highest standard in customer service.